Last updated April 02, 2026
This Privacy Notice for CheEspañol ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at legal@cheespanol.com.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include the following:
Learning Personalization Data. To deliver a personalized learning experience, we collect information you voluntarily provide about your interests and goals, including: hobbies, profession, family situation, learning goals, preferred lesson pace, previous Spanish experience, vocabulary focus areas, corrections preference, and native language. This information is used by your teacher to customize lesson content, homework assignments, and flashcard topics to your individual needs. You can review and update this information at any time in the app's Settings > Content Personalization section.
Lesson & Progress Data. As part of delivering our educational services, we collect and store: lesson history (dates, topics covered, teacher notes), homework submissions (text, audio recordings, and file uploads), flashcard review progress and mastery data, CEFR level assessments (assigned by your teacher), weekly activity and streak data, and curriculum progress.
Lesson Recordings. Every live lesson conducted through the platform is automatically recorded (video and audio) via Zoom. Recordings are stored securely on Cloudflare R2 and are accessible to you indefinitely through the app's My Lessons section. By using our Services and participating in lessons, you consent to the recording of all lesson sessions. Recordings are used solely for your learning benefit (review and replay) and for quality assurance purposes.
Referral Data. If you participate in our referral program, we collect your referral code, the identities of users you have referred, and referral reward status (credits earned, discounts applied).
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Paddle and Airwallex. You may find their privacy notice links here: Paddle and Airwallex.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Google or Apple account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section "How Do We Handle Your Social Logins?" below.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Service Providers. We share personal information with the following third-party service providers who assist us in operating the platform and delivering our Services:
We only share the minimum information necessary for each provider to perform their function. All service providers are bound by their respective privacy policies and data processing agreements.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We do not use any third-party advertising or tracking technologies. We do not serve ads, engage in targeted advertising, or sell your data. The only tracking technologies we use are essential cookies required for the functioning of our Services (such as authentication tokens and session management).
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Google or Apple logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
Lesson Recordings: Lesson recordings (video and audio) are retained indefinitely to support your ongoing learning journey, allowing you to review past lessons at any time. If you request account deletion, your lesson recordings will be permanently deleted as part of the account removal process.
Payment Records: Payment transaction records are retained for as long as required by applicable tax and accounting laws (typically 5-7 years depending on jurisdiction).
All Other Personal Information: All other personal information is deleted within two (2) months of account termination, unless retention is required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at legal@cheespanol.com.
In Short: Depending on your state of residence in the US or in some regions, such as the EEA, UK, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided below.
Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at legal@cheespanol.com.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
In Short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.
Categories of Personal Information We Collect:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, real name, email address, account name | NO |
| B. Personal information (CA Customer Records) | Name, contact information, education, employment, financial information | YES |
| C. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin | YES |
| D. Commercial information | Transaction information, purchase history, financial details | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or similar network activity | Browsing history, search history, online behavior | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar | Images and audio, video or call recordings | YES |
| I. Professional or employment-related | Business contact details, job title, work history | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected information | Profile or summary about preferences and characteristics | NO |
| L. Sensitive personal Information | NO |
We will use and retain the collected personal information as needed to provide the Services or for:
Your Rights: You have rights under certain US state data protection laws. These rights include:
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
How to Exercise Your Rights: To exercise these rights, you can contact us by emailing us at legal@cheespanol.com.
In Short: You may have additional rights based on the country you reside in.
Australia and New Zealand: We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. At any time, you have the right to request access to or correction of your personal information by contacting us. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of New Zealand Privacy Commissioner.
Republic of South Africa: At any time, you have the right to request access to or correction of your personal information by contacting us. If you are unsatisfied with the manner in which we address any complaint, you can contact the Information Regulator (South Africa) at enquiries@inforegulator.org.za.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at legal@cheespanol.com or contact us by post at:
CheEspañol
Luis Maria Drago 2564
Rafael Castillo, Buenos Aires 1755
Argentina
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at legal@cheespanol.com.